Payroll Service Application Terms & Conditions

You are now making an application to use our payroll services.  This will be complete when you press the submit button.  

This is based on the assumption that you have received our written quotation and you want to proceed.  If you have not received a quotation from us, CLICK HERE. and get quotation.

We endeavour to provide the best in payroll services.  However, if you are not completely satisfied or have changed your mind, simply cancel this application in writing.

Remember, NO payment is required until we set up and run your first payroll and invoice you.

All applications received are subject to registration with Inland Revenue PAYE department which we will do on your behalf.

If you are already operating PAYE, we will need your Inland Revenue PAYE reference and paying in book in which we will complete and send to you for payment to the Inland Revenue. This enables all Inland revenue correspondence such as tax codes to come direct to us.

Additional postage is chargeable should you require pay slips to be mailed directly to employees addresses.

Reports sent via email are chargeable @ the quoted price should you require these services. Security laser mailer type wage slips charged separately.

Compu-Paye can refuse to process payroll if in the company's opinion is or may be of an illegal nature or an infringement of other rights of any third party. Accounts which are more than 3 months in arrears are normally placed on hold.

All data held will always remain the property of . As responsible payroll agents, we are registered with the data protection agency.

Reports sent by courier at the customers request are charged at cost.

Compu-Paye shall not be liable for any loss to from delay in transit not caused by Compu-Paye.

Compu-Paye shall be under no liability if unable to carry out the payroll for any reason beyond its control including Act of God, legislation, war, fire, flood, drought and failure or fluctuation of electrical power supply. We have no liability to you for any special, indirect or consequential loss whatsoever and however caused or arising including but not limited to loss of profits or loss of anticipated earnings or savings or any loss caused by any delay beyond our control.

We will charge your organisation per calendar month based on employees. If you are using our pension administration service, then an additional quoted charge plus VAT is payable per calendar month. Any additional employees shall incur the quoted set up charge (once only) and the quoted charge per month thereafter. Any additional Pension Scheme members shall incur a minimum charge  set up (once only) and the quoted charge per month thereafter.

Therefore VAT has to be charged at the current rate which is passed over to the government every quarter. If you are VAT registered, you can claim this back from our invoices on your VAT return.

Credit terms will automatically arranged. All accounts are invoiced on the 31st of every month and are payable 14 days nett unless other terms are agreed. Payment is by cheque, bank transfer or standing order.  PLEASE DO NOT MAIL CASH

We reserve the right to delay or suspend payroll processing for accounts more than 3 months in arrears. All cheques are to be made payable to Compupaye Bureau and crossed account payee only. You can also pay by BACS, monthly standing order or bank transfer. We will provide the necessary forms for your use.

Duty Of Care required on your part

You acknowledge that it is your sole responsibility to ensure the accuracy of the gross pay by checking it against your input data on the time sheet. Please tick each gross pay on the timesheets to confirm payment for the month. CompuPaye provides no warranty or indemnity against processing errors caused by misinformation supplied by the Customer or Third Parties.

We will rectify any errors immediately and rerun the payroll reports as necessary free of charge if the error is our fault and you shall at our request and cost, take all reasonable measures to recover any overpayment made to the beneficiary. Where the error is your fault, there is a minimum re run charge.

CompuPaye provides no warranty or indemnity against errors notified late i.e more than 1 week after the reports have been sent.

Each month your company will supply Compupaye with hours worked, overtime, pay adjustments, changes in hourly. monthly rate and back pay on our designated paper or excel timesheets. The timesheets are required at least 5 WORKING days prior to when you need the reports from us.

Compupaye shall not be liable to you for any loss, damage, destruction or alteration of the time sheet or any errors or omissions in the instructions transmitted to CompuPaye caused by distortion, interruption or failure of any telephone lines or modems or if the information is received late, illegible or inaccurate. You will be responsible for the provision of the necessary software and equipment to enable you to access documents in the customer services download area.

Your order is placed when you agree to these terms and conditions. Compupaye Bureau may refuse to accept your order or any part of it at its discretion.

For further details on our privacy statement please click here.