|
How large is
your company and how long have you been in business?
|
We are a small unlimited independent company processing
payrolls since April 1996.
More>
|
|
How much do you
charge and how does your price structure work?
|
Our price depends on the level of service required and the number of
employees. Our minimum price is £35.00. The average wage slip
cost over our minimum payroll cost range from £2.00 - £10.00.
More>
|
|
I have see
cheaper quotes. What's the difference?
|
Some companies prefer a
bureau service whereas some prefer a fully managed payroll
service. Our prices are very competitive based on the same
comparative quality service. This is achieved through
our highly efficient operations.
We do not compromise on the quality for the payroll service
tailored for your type of business nor do we sell on price alone.
However, choosing what appears to be the cheapest payroll service provider may incur
unforeseen costs. Cheaper quotes are stripped of essentials such as the annual returns.
Inferior Bureaus don't often have the basic ISO9001:9008 quality systems or BACS
Approval Status. Our 370+ clients choose us for the
quality of our payroll services,
not just price.
|
|
Is there a setup
charge and if so, how does the set up cost
charge change depending on the number of employees?
|
In many cases, a setup charge is not levied. It depends on
the business type, how the data is presented, how far we are
in the current tax year and the
software being used.
Our setup charges if applied will
always includes a full payroll audit
More>
|
|
Is there a
minimum contract period?
|
We don't tie you up to long term agreements. We don't have
to. The majority of our clients value our service and
recommend us to others.
All we require is just one month notice
and we supply all the P11s and employee setup reports on pdf
need to enable another company to take over.
Some companies charge hundreds of pounds
for printing off this information after a lengthy notice
period..
|
|
What type of reports are included in
the monthly payroll fee?
|
Payslips, summary reports, summarised double entry journal, tax bill remittance report are all included. Customised
payroll reports and
bespoke wageslips are available. Email pdf option
is also available.
More>
|
|
Can we see an
example of a payslip?
|
Visit our
payslip
page. We always include samples of some of our
payslips in our information pack. These can be supplied
loose, security sealed, enveloped or emailed.
We can even post the payslips direct to
your employees home address or email the pay advice direct
to their mailbox - password protected.
More>
|
|
Can we see
samples of some of your output reports?
|
See our
online brochure
or our payroll reports page. We also include
sample reports in
our information pack.
|
|
Can you pay our staff and the tax
bill for us?
|
As a BACS Approved Bureau, we can handle your staff payments
for you. The tax bill is normally paid separately to HMRC on
the 22nd of the following month. If nil payment is
due, we even submit that too so that you don't get any
non payment reminders.
More>
|
|
Do you submit the annual returns
electronically to HMRC and the NHS Pension Agency?
|
We submit all annual returns electronically. Our end of year services includes a full
reconciliation of the amount that should have been paid each
month against the total amount submitted on the P35.
There is no additional charge for the annual return as this
is included in our fee.
More>
|
|
One of our staff wants us to provider
childcare vouchers. can you do this for us?
|
This is known as a ‘salary sacrifice’ scheme which we can
operate for you.
Childcare fees are exempt from Tax and National Insurance so
parents will save the taxes on the part of their salary they
take as vouchers. Your
company will also save on the employers national
insurance.
|
|
We have several deductions such as Attachments of Earnings, Court Orders, Union subs, loans, child support, etc. Can your system handle this?
|
We can handle all types of deductions and we will even provide a remittance advice for you to accompany with the payment to the third party.
|
|
How secure is the data?
|
We keep onsite and offsite backups of the payroll data. We
also have a warm site as contingency where the data is
duplicated on another computer and we hold a support
contract with a local IT firm.
|
|
How do we setup our payroll with
you?
|
A letter will be sent to you listing the information we
require upon receipt of our Payroll Service Application form
and the File by Internet Agents Authority. We will also
email you an Excel template to collect your staff details,
pay rates and pay elements.
If we are starting part
way in the tax year, we will require your existing P11s and
your last payslips as we like to do a parallel run and a
full audit. Information can be supplied to us
electronically. In some cases, we can convert your
existing payroll data.
More>
|
|
How do we communicate payroll data
and changes to you?
|
Through an emailed excel timesheet, fax, internet submission,
telephone
or post. Our changes and amendments area on the web portal
has a personalised P46 as well as interface excel template
to collect change of address or bank details. Our web based
starter forms have been going strong since year 2001 which
includes a postcode address and bank account validator.
More>
|
|
I have so much to do. How do I remember to submit my timesheet?
|
If you are late in submitting your timesheet, our systems will automatically email you a friendly reminder each month
7 days before payday.
|
|
What are your quality control
procedures to ensure mistakes do not occur?
|
We have a 4 tier checking system conforming to ISO9001:9008,
Payroll and Accountancy standards which includes variances
and reconciliations. You and our staff can tell you instantly the
status of your payroll, when it came in, when it was keyed
and if there are any queries requiring clarification.
More>
|
|
Can you pay our staff direct into their
bank accounts?
|
The
main high street banks offers the
BACSTEL-IP facility and may
be able to sponsor you. We can
help with the BACS application forms.
Provided your bank allocates you with a BACS User number,
we can pay your staff and your tax bill direct.
|
|
How can we be sure you keep abreast
of the latest payroll legislative changes?
|
We are completely up to-date with the frequent changes in government policy. Information is posted in the customer support area of our website on a weekly basis. This is paramount in payroll
processing and in our view, is essential.
More>
|
|
Can you administer sick, maternity, paternity pay for us?
|
We automatically calculate
sick,
maternity/adoption and paternity pay for you in accordance with legislation and your employment contract. All we require is evidence such as a MATB1 for maternity pay.
|
|
How do we get legislative support?
|
We compile and email clients regular
newsletters and budget summaries to keep them informed of
the ever moving legislative goalpost. You can also telephone or email us for advice or visit the support area of our website.
More>
|
|
What systems do you use and is it
HMRC accredited?
|
We use Sage payroll in conjunction with our own internal SQL
database system for reporting. We also have our own company
website system to collect data such as new joiners, changes and amendments.
|
|
What about risk
management and serious payroll errors?
|
We have professional indemnity insurance
as well as business interruption and employers public
liability. No claims have ever been made as we have a 99.99%
payroll processing accuracy rate.
|
|
How do we pay you?
|
We email you our invoice at the end of the month following the payroll processing. The invoice payment are automatically taken care of
as we can collect out fees by variable direct debit in
arrears 19 days later.
|
|
Are your staff
fully trained?
|
We are all fully trained qualified
payroll and Accountancy personnel with combined
qualifications at management and degree level including the
Diploma In Payroll management and NVQ Payroll. We are
an AAT Accredited employer and we have gained the Investors
In People standard.
About
Us>
|
|
Can we arrange a
meeting to discuss more?
|
Yes of course.
You can visit us on site to see our operation and meet our
team or we can visit you if we are to implement additional
systems at your premises. We like to keep our carbon
footprint low and we understand that many small companies do
not have time for visits hence the reason we have posted our
video
online so that you can see our operation at work.
View
our operations online >
Contact Us>
|