Privacy Policy

Welcome to the Compupaye website and its related services. We attach great importance to your privacy and personal information security. Please read this privacy policy carefully before using our services to understand how we collect, use, store and protect your information. Your visit and use will be regarded as recognition and acceptance of all the contents of this policy.


1. Information Collection

• Information provided proactively: When you register an account, place an order, subscribe to information, or contact customer service, we will collect necessary data such as your name, contact information, delivery address, payment information, etc.
• Information collected automatically: When you use our services, we will automatically collect information such as IP address, device information, browsing history, click behavior, and location information to optimize user experience and service quality.
• Third-party information: If you log in through social media or a third-party platform, we may obtain information authorized by you. The specific scope is subject to the authorization instructions of the corresponding platform.

2. Use of Information

• Order Processing and Customer Service: We use your information to process orders, arrange delivery, provide after-sales service, and answer your inquiries to ensure that your shopping experience is smooth and worry-free.
• Personalized Service and Marketing: In order to provide more accurate product recommendations and customized services, we may analyze data based on your browsing and purchase records, and send discount information and event notifications with your consent.
• Website Optimization and Security Management: We use automatically collected information to analyze user behavior, improve website functions and security, and prevent fraud and other risky behaviors.

3. Information Sharing and Disclosure

• Partners and Service Providers: When providing you with logistics delivery, payment processing and technical support, we may share necessary information with relevant third-party partners. All partners must comply with strict information confidentiality and security agreements.
• Legal Requirements and Security Assurance: In the event of legal and regulatory requirements, judicial investigations, or to protect the safety of users and the public, we may disclose relevant information to the extent necessary.
• User Authorization: Except for the above circumstances, we will not sell, rent or otherwise disclose your personal information to third parties without your prior explicit consent.

4. Information Security

• Data encryption: We use advanced encryption technology to protect the security of your data during transmission and storage to prevent unauthorized access or leakage.
• Security management measures: To ensure information security, Compupaye has established a strict internal management system and access control mechanism, and regularly conducts security testing and vulnerability repairs.
• Employee training: We regularly conduct privacy protection and information security training for employees to ensure that all staff can strictly abide by the privacy policy.

5. Cookies and tracking technologies

• Use of cookies: We use cookies and similar technologies on our website to identify users, record visit habits, provide personalized services and analyze website traffic. You can manage cookie options in your browser settings, but this may affect the normal use of some functions.

6. User Rights

• Access and Correction: You have the right to access, modify or update your personal information. If you need to correct or delete your information, please do so through your account settings or contact customer service.
• Information Security and Privacy Consulting: If you have any questions or suggestions about our information processing methods, please feel free to contact us and we will answer you promptly.

7. Updates to the Privacy Policy

This Privacy Policy may be updated due to legal, technical or business needs. We will publish the latest version on the website and notify you by email or announcement when necessary. It is recommended that you review this policy regularly to ensure that you are aware of the latest content.


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